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After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
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Safety

Your safety is our number one priority. This is the reason we have developed and implemented a range of safety policies and procedures and the reason that you will return exactly as you left.

Only now you’ll thirst for adventure and have a new-found confidence and passion for living and making a difference in the lives of other people.

Below is a summary of the procedures we have in place to ensure every adventurer is safe at all times.

TANZANIA & KENYA

Many people falsely believe Tanzania & Kenya are dangerous countries because they are part of “Africa”.

We understand that some countries in Africa are currently unsafe to visit, we do not believe the areas of Tanzania and Kenya that we visit are unsafe.

Our founder has lived and visited these areas on numerous occasions and has never once has he being robbed, threatened or even felt unsafe.

Tanzanians and Kenyans are extremely peaceful and friendly people and from our experience they appreciate and protect tourist.

Adventure leaders are with you 24/7.

Each elder has previously lived in the country that you’re travelling in.

As an additional safety precaution, we employ local guides on each adventure who travel with us and keep us up-to-date with changes that may impact on the safety of our participants.

RISK MANAGEMENT

A risk assessment is performed for every activity and adventure. This assessment is updated throughout the adventure.

Itineraries are flexible and activities are canceled where there is believed to be any unacceptable risk. On occasion this may include canceling an entire adventure if we believe that this is necessary.

We hire experienced adventure leaders for each adventure who have lived in the country you’re travelling in.

We keep groups small and manageable.

We stay in accommodation where a full-time security team is employed.

We use providers who we trust and have previously built a good relationship with, providers who understand our company and appreciate and respect our values and demands.

KILIMANJARO

Our head guide, Robert Woiso (Bobby) has been climbing Kilimanjaro for more than 14 years.

Our policy is safety over summit. At no stage will we risk your safety so that you can reach the top of Mt Kilimanjaro. If you’re struggling, you will be escorted back down the mountain as quickly as possible.

Our team inspect every participant’s equipment before we begin. Where required, we will find and hire additional equipment to ensure you’re safe.

Our guide and porter team is experienced at managing altitude risks and keeping you safe.

Our team has a direct line to the Intensive Care Air Ambulance and they carry oxygen that is easily accessible in case of an emergency.

We complete our trek of the Machame Route in 7 days, 1-2 more than required to allow for additional acclimatisation.

We complete twice daily vital health recordings to monitor your symptoms.

At the start and end of each day we discuss the following day and what is required of you. 

For information on what to pack, tips and advice for Kilimanjaro click here.

HEALTHCARE

Should you need to go to a doctor or hospital, we have the best hospitals and doctors in the area on speed dial.

Kilimanjaro Christian Medical Centre for example has a team of highly qualified doctors who are experienced with treating patients suffering from altitude sickness. Equally important the hospital is clean, modern and safe.

OTHER POLICIES

Passports are kept under lock and key. It is the responsibility of the adventure leaders to carry the original passports. Participants are required to carry multiple photocopies.

Participants are briefed before every activity and we reduce the risk of theft by carrying minimal cash and valuable items with us.

Transport companies and bus drivers employed are those who we have had experience with in the past and who we trust to get us safely to each destination.

There are of course many more safety policies and procedures that we would be willing to discuss with you so please don’t hesitate to contact us.